Privacy Policy

Southern Cross Talent Solutions ("we," "us," "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform, including any courses, certification programs, consulting services, or other offerings related to human resources and professional training.

Information We Collect
We collect personal information that you voluntarily provide to us when you register for courses, subscribe to services, make inquiries, or otherwise interact with our online platform. This information may include your name, contact details, professional background, payment information, and any other data necessary to provide our services effectively.

We also collect non-personal information automatically through technologies such as cookies and similar tracking tools. This includes data about your device, browsing actions, and patterns to improve user experience and site performance.

How We Use Your Information
Your personal data is processed to:

• Deliver and manage the services and courses you have enrolled in.
• Communicate with you regarding your account, certifications, updates, and offers relevant to our services.
• Improve our online platform and tailor content to meet your professional training needs.
• Comply with legal obligations and protect our rights.

We ensure that your information is processed lawfully, fairly, and transparently in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Data Sharing and Disclosure
Southern Cross Talent Solutions does not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided these parties comply with appropriate data protection standards.

We may also disclose personal data if required by law, legal process, or to protect our rights, property, or safety, or those of users or others.

International Data Transfers
If your information is transferred outside Australia, including to countries without equivalent data protection laws, we ensure that appropriate safeguards are in place to protect your privacy rights in accordance with legal requirements.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with legal, regulatory, or reporting obligations. When no longer required, your data will be securely deleted or anonymized.

Your Rights
Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your data.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure ("right to be forgotten") under certain circumstances.
• The right to restrict or object to certain data processing activities.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights or for questions about our data practices, you may contact us via the physical address provided below.

Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance functionality, analyze performance, and personalize your experience. You may control or disable cookies through your browser settings; however, this may impact certain features of our site.

Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Children’s Privacy
Our services are intended for adult professionals. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it.

Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in legal requirements, our practices, or other factors. Any changes will be posted on our online platform, and where appropriate, notified to you.

Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact:
Southern Cross Talent Solutions
27 Bourke Street
Suite 5, Level 3
Melbourne, Victoria 3000
Australia

By using our online platform or services, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your information as described herein.